Last updated: 28 October 2026
Fibrotech Solutions (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have.
Information we collect
We collect only what you choose to give us:
- Enquiry and contact forms: your name, phone number, email address, the product or requirement you are interested in, and any message you write.
- Technical information: basic data your browser sends automatically, such as IP address, browser type and the pages requested. This is recorded in server logs for security and troubleshooting.
How we use your information
- To respond to your enquiry, prepare quotations and arrange site visits or service.
- To contact you about your request by phone or email.
- To keep the website secure and working properly.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Sharing your information
We share information only with people and services that help us run the business, and only as needed:
- Our website hosting and email delivery providers, who process messages on our behalf.
- Professional advisers, or authorities where the law requires it.
Third-party services
This website loads fonts from Google Fonts and may show an embedded Google Map and links to social media profiles. These services may receive technical information such as your IP address when you view those parts of the site, and are governed by their own privacy policies.
Cookies
The website uses only the cookies needed for it to work. We do not use advertising or tracking cookies. If this changes, we will update this policy.
How long we keep your information
We keep enquiry details for as long as needed to deal with your request and any resulting business relationship, and for the period required by law. After that we delete or anonymise them.
Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to contact you, by emailing us at the address below. We will respond within a reasonable time and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Children
This website is not directed at children, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Fibrotech Solutions
28 Boral Main Road, Garia, Kolkata 700084, West Bengal, India
Email: support@fibrotechsolution.com
Phone: +91 96743 34361